The Inherent Flaw of Using Averages
Most organizations set performance standards based on the highly flawed approach of using historical averages. Learn about four traps executives fall into by using this approach.
Why Offshoring Should Be Your Last Resort
The sluggish economic recovery and pressure to increase earnings continues to influence the leadership of banks and insurance companies to focus on driving down costs.
Why Managers Don’t Manage
Explore why front-line managers are often spending very little time on management activities.
Why do Lean Projects Fail
Lured by the prospect of major costs savings and productivity improvements, executives eagerly proceed with Lean or Six Sigma projects.